Dewu is an online shopping platform focusing on trendy products. It has indeed won the trust and love of consumers with its rich product selection, professional identification and inspection services, active trend community and perfect after-sales service. It brings together many trendy brands and products. Whether it is limited-edition sneakers, fashionable clothing, accessories or other trendy items, consumers can find their favorite products here. Next, let the editor of Huajun tell you how to exchange the items you get and how to exchange the items you get!

first step

On the homepage of the Dewu App, click the "Me" button in the lower right corner to enter the personal center page.

Step 2

On the personal center page, find and click the "Customer Service Center" option to enter the customer service center page.

Step 3

On the customer service center page, find and click the "Online Customer Service" option to enter the online customer service chat window.

Step 4

In the online customer service chat window, enter "Exchange" or related keywords, and click the "Apply for Exchange" option (or follow the instructions of customer service).

Step 5

On the exchange request page or chat window, click the "Send Order" button, select the order that needs to be exchanged, and send it.

Step 6

After submitting the exchange application, the Dewu platform will review it. The review time is usually within 24 hours, but the specific time may vary depending on the actual situation.

Step 7

If the exchange application is approved, Dewu customer service will contact you and ask you to provide the exchange address and product-related information (such as size, color, etc.).

The above is what the editor of Huajun has compiled for you on how to exchange items and the methods for exchanging items. I hope it can help you!