Dewu App is a trustworthy online shopping platform for trendy products. It provides a rich selection of products, professional identification and inspection services, an active trendy community and complete after-sales services. Consumers can buy their favorite products with confidence here and enjoy the fun brought by trendy life. Next, let the editor of Huajun explain to you how to return items and how to return items!

first step

On the homepage of the Dewu App, click the "My" button in the lower right corner to enter the personal center page.

Step 2

On the personal center page, find and click the "Goods to be received" option to enter the list of orders to be received.

Step 3

In the list of pending orders, find the order you want to return and click to enter the order details page.

Step 4

On the order details page, find and click the "Apply for a Refund" button.

Step 5

The system will provide multiple refund reasons for you to choose from. You need to choose the most appropriate reason based on the actual situation and fill in the detailed refund instructions. If possible, also provide photographic or video evidence to support your refund request. After filling in the reason and details for the refund, click the "Apply for Refund" button, then confirm and submit the refund application.

Step 6

After submitting your refund application, Dewu official customer service will review your application. The review time is usually within 24 hours, but the specific time may vary depending on the actual situation.

Step 7

If the refund application is approved, Dewu customer service will provide you with the official return address. You need to send the goods back to the official return address within the specified time (usually within 7 days). Please note that returned goods must be in original packaging and complete with accessories. Dewu will inspect the goods after receiving them from you. If the product meets the return conditions, Dewu will process the refund. Refunds will be made back to the payment method you used to place your order.

The above is what Huajun editor has compiled for you on how to return items and how to return items. I hope it can help you!