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Description of the operation content of Baidu Shangqiao setting common reply phrases

Author: Xiao Hulu Date: 2022-03-16

Baidu Shangqiao
Baidu Shangqiao-2016 official version

Chat software Storage size: 44.68MB Time: 2019-06-25

Software introduction: Baidu Shangqiao is a very good business management software. It provides users with customer service and marketing functions, which can help users...

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In order to avoid repeated operations, many friends will choose to set common reply phrases when using Baidu Shangqiao. How does Baidu Shangqiao set common reply phrases? Please see the operation method below.

Open Baidu Shangqiao, enter the interface, and click [Commonly Used Phrases] in the shortcut operation. Commonly used phrases can be divided into PC common phrases and mobile common phrases. Different groups can be set up according to the type of customers of your company, such as individual customers. , wholesalers, etc., reply different phrases to different customers

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​​Click New Group and set the group name. Click Save.

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Click to create a new common phrase, and you can choose PC common phrases, mobile common phrases or general phrases. Set the title (mainly to remind yourself) and content (the content can be edited with font size, color, super leveling, pictures, etc.). Then the slave can choose the group he created and set the shortcut key for replying.

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If you want to set a larger number of reply phrases, you can import them in the form of a table. Fill in the Excel form in the required format. Click [Import] in the upper right corner to download the template directly, fill it in according to the demonstration and save it.

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Finally, click Import, select the file, and click Confirm. You can see the imported common phrases.

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The above is what the editor tells you about the operation content of Baidu Shangqiao setting common reply phrases. Let’s learn together. I believe it can help some new users.

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