I believe that all sellers will come into contact with Qianniu software, which is a very good chat tool. If the seller's business is good but the customer service is not enough. It can be set to a semi-automatic reply state as a robot, which greatly saves customer service typing time and improves Wangwang's response speed. Here, the editor also specially shared the graphic and text steps for Qianniu to set up the robot to reply semi-automatically.

After logging in to Qianniu, double-click the Wangwang avatar among your friends to enter the interface as shown in the picture.

You can see a robot in the upper right corner. Click on the robot above and a dialog box for robot settings will appear.

You can see that there are two options on this dialog box, one is semi-automatic reply and the other is fully automatic reply. You need to apply for trial registration for fully automatic reply. Here, we will select semi-automatic reply by default.

Check the small box on the left side of Enable Qianniu Auto-Start Robot below, click Configuration Reply on the right side, and enter the intelligent robot configuration problem setting interface.

Make corresponding settings according to the custom questions set by the system default settings and the buyer's inquiry volume. For example, when starting the greeting, use the system default language with a large number of inquiries. Similarly, the answer language can also be the system default, and then automatically answer Tick ​​the small box below.

Similar answers to other questions are also set based on the number of inquiries from buyers. If the language you want is not available in the system, you can set or modify it yourself. After setting, close this window. When buyers ask questions, once the system matches the same question, the robot will automatically respond.

After learning the graphic steps of Qianniu to set up the robot's semi-automatic reply in this article, do you think it will be easier to operate it in the future?