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Update iTunes 10.5 and solve the problem of not being able to connect to the iTunes store

Author: Tomato Scrambled Eggs Date: 2017-06-12

Specific installation method:

1. Click Start in the lower left corner of the desktop -> Open Control Panel -> Open Add or Remove Programs -> Find all software released by Apple -> Uninstall -> Restart the computer.

2. After restarting, go to Apple’s official website to download iTunes 10.5 and reinstall it.

What is iTunes? How to use itunes software!

3. Start iTunes 10.5, click Edit -> Preferences -> Devices in the upper left corner. When you see that all device backups have been deleted, click OK.

Preferences
Preferences
Delete backup
Delete backup

4. Close the iTunes10.5 program.

A. For users using XP system, click Start in the lower left corner -> Run -> enter cmd, click OK, and a DOS window will appear.

B. For users using win7 system, find command pronpt (command prompt) in the start bar in the lower left corner, and then click to display the Dos window.

Next, enter netsh winsock reset in the window and press Enter. After seeing the restart prompt, restart the computer manually.

DOS window
DOS window

5. After restarting, open the "C:Users usernameAppDataRoamingApple ComputerMobileSyncBackup" file and delete all backups in it.

If it is not displayed, open Tools->Folder Options->View->Select to show all files and folders.

At this time, iTunes will display "iTunes cannot back up iPhone because your backup is damaged or incompatible with iPhone. Please delete this IPHONE backup and try again." It doesn't matter, because we deleted the backup in the previous step.

6. Connect your Apple device to your computer. At this time, iTunes will start to back up, just wait a moment. Once the backup is complete, the entire process is over.

Update iTunes to version 10.5 and the running speed becomes slower. We can re-download and install iTunes 10.5. Then, find the DOS window on the computer, enter the relevant commands, and restart the computer manually. After that, delete all backups in the folder, and then , and see if iTunes has become faster?

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