Page 1: How to cancel Alipay payment shield? How to report the loss of Alipay payment shield? Page 2: How to report the loss of Alipay payment shield

Because the payment shield needs to be continuously renewed, everyone will cancel it when no longer using it. You may still not know how to cancel the Alipay payment shield. If the payment shield is lost and cannot be canceled, we have to cancel the payment shield. Shield cancellation, you can see below for the specific cancellation method.

How to cancel Alipay Payment Shield:

1. Log in to your Alipay account, click [Security Center] - Payment Shield - click [Manage Payment Shield];

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2. Click [Cancel Payment Shield];

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3. Fill in the payment password and reason for cancellation, and click [Next];

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4. The payment shield was canceled successfully. The Alipay account will lose the payment shield protection. It is recommended to apply for a digital certificate or re-apply for the payment shield in time after logging out. (How to apply for payment shield)

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If we lose the payment shield, we may not be able to cancel it. We can only report the loss. How to report the loss?

How to report the loss of Alipay payment shield?

1. If the payment shield is lost, damaged, or mismatched, and it still cannot be used normally after inserting the payment shield and re-testing, you can apply to report the loss of the payment shield; click [Click here to cancel or report the loss];

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Or you can log in to your Alipay account—Security Center—Payment Shield—click [Manage Payment Shield];

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